Founder & Director of Zella
Victoria Devine is the founder of Zella Money and the voice behind She's on the Money, Australia's number one finance podcast. She created Zella because she believes great finance advice should feel human, not transactional, and that the right team can change the way people feel about their financial future.
Finance Broker
Jaclyn is a Finance Broker at Zella Money with 16 years of experience in the finance industry. She specialises in helping a wide range of clients from first home buyers to seasoned investors, with a particular love for finding solutions on complex deals.
Finance Broker
Charlotte is a Finance Broker at Zella Money with a career in mortgage lending that began in 2018. She works with first home buyers, growing families, downsizers, and investors, taking the time to understand what matters most to each client.
Finance Broker
Georgia is a Mortgage Broker at Zella Money with six years of experience across both asset and mortgage lending. She takes the time to understand each client's unique circumstances and is committed to making the finance process as simple and transparent as possible.
Finance Broker
Brigette is a Finance Broker at Zella Money with over 12 years of experience in residential mortgages and commercial finance. She's passionate about helping clients navigate the lending process and build long term wealth through property.
Finance Broker
Tara is a Finance Broker at Zella Money with four years of experience and a genuine passion for helping clients navigate the lending process. She brings fresh energy and enthusiasm to every client relationship she builds.
Finance Broker
Felicity is a Finance Broker at Zella Money with nearly 20 years of experience across the finance, property, and lending industries. She has a particular focus on construction finance and helping medical professionals secure lending solutions tailored to their circumstances.
Settlements Officer
Sal is the Settlement Manager at Zella Money, bringing nine years of experience in financial services to every client interaction. Originally from Ireland and now calling Melbourne home, she's passionate about making the settlement process as smooth and stress-free as possible.
Office Manager
Alesha is the Office Manager at Zella Money, keeping everything running smoothly behind the scenes for a team of 15 talented professionals. She believes a well-run, connected team is the foundation of great client outcomes.
Client Services Manager
Maddie is a Client Services Manager at Zella Money with three years of experience keeping things precise, organised, and running exactly as they should. She takes pride in making sure every client interaction is handled with care and accuracy from start to finish.
Client Services Manager
Vanya is a Client Services Manager at Zella Money, keeping the lending process structured, moving, and stress-free from start to finish. She's detail-focused and driven, making sure everything progresses on time and clients are always kept in the loop.
Ready to talk to the team? We're excited to meet you! Shoot though an enquiry and we'll get back to you ASAP!
Get in touch
We used Jaclyn the Senior Finance Broker to buy our first home and she was amazing! She is so knowledgeable, made us feel valued and turned our dream into a reality. Can not recommend her enough! Shout out to Sal as well the Settlements Manager who helped make settlement nice and simple.
Chris Fallon
I cannot recommend Zella highly enough! Charlotte and the wider Zella team were with us every step of the way! They truly had our backs in securing the best home loan for our family. Prompt, informative and easy to deal with! Thank you so much for all your hard work!! xx
Olivia Jolliffe
I had a great experience with Zella from start to finish. The team was friendly and made our refinance super easy. Highly recommend!
Casey Sharrock
Huge thanks to Tara and her team! Highly recommend !
Maddie B
Bought my first home through Zella and so so glad I did! Georgia was extremely helpful from the start and patient with answering all of my stupid questions. Thank you again for everything!
Christine Untario
I really appreciated working with the team. They were really efficient, no question went unanswered and they were lovely to work with. I felt in good hands!
Jane Eldershaw
Tell us a little about where you're at, and we'll take it from there.
Let's chat
For most standard lending appointments, no. We're paid by the lender once your loan settles. In rare cases where applications are highly complex, a fee may apply, but we'll always discuss and disclose this with you upfront.
Yes. We use bank-grade security systems and are fully compliant with Australian privacy regulations. Your information is treated with the highest level of care and confidentiality.
Absolutely. We assist clients across Australia and have a thorough understanding of different state and territory regulations, grants and incentives.
We keep communication clear and simple. Your broker will be available via email and phone, and we manage documentation securely through our electronic portal. Your initial meeting can be held over the phone or by video call, depending on your preference. We're always just a message away if you need support.
To get started, we'll need documents such as identification, proof of income (like payslips or tax returns), details of your assets and liabilities, and statements for any existing loans or credit facilities. Your broker will give you a personalised checklist so you always know what's needed.
Your borrowing capacity depends on factors like your income, expenses, existing debts, credit history and the policies of individual lenders. We'll work with you to assess your position and give you a clear understanding of what's achievable.
Yes. Our brokers stay across all available incentives, including first home buyer grants, stamp duty concessions and guarantee schemes. If you're eligible, we'll help you understand how to apply and make the most of these opportunities.
Absolutely. We specialise in guiding first-home buyers through the process with tailored advice, clear communication and plenty of support along the way.
Banks offer their own products. We offer you options. As your broker, we take the time to understand your goals and financial circumstances before searching across a broad panel of lenders to find solutions that genuinely suit you. We also stay across the latest policies, grants and niche lender options that could make a real difference to your outcome.
We conduct a credit check early in the process to help us best assist you. Your score is safe with us. If you have any concerns about your credit history, please speak with your broker — we're here to support you.
Pre-approvals generally last between three and six months, depending on the lender. We'll guide you through the timeline and help you refresh your approval if your property search takes a little longer than expected.
Once your loan is formally approved, we'll guide you through the settlement process. We work closely with your solicitor or conveyancer to ensure all requirements are met and everything runs smoothly right through to settlement day.
Definitely. We understand the nuances of self-employed income and have extensive experience presenting applications for business owners in a way that resonates with lenders.
No. In addition to home loans, we also assist with commercial lending, investment loans, refinancing and asset finance. Whatever your finance goals, we're ready to support you.
Do we look familiar? You might have seen us on She's on the Money, Australia's number one business podcast, empowering over 1.2 million monthly listeners to take control of their finances. We'd love for you to join our community!
Listen Here
